Saturday, April 25, 2009

Yahoo Messenger 9 'status' tweak: Sharing is caring

On Friday, Yahoo let it be known they added a small tweak to Yahoo Messenger 9 for Windows.

When the latest version of Yahoo's chat application launched, it broadcast as secondary status messages certain activities within the Yahoo network, like refreshing your avatar. Now the service has expanded to record your doings on roughly twenty networks outside of Yahoo--like Twitter, Last.fm, YouTube, Pandora, and Yelp--as well as tracking your whereabouts more thoroughly within Yahoo's network, like the sports, movies, and shopping silos.

Yahoo Messenger 9 status-sharing-Signing up from the profile page

Here's how you sign up.

(Credit: CNET/Screenshot by Jessica Dolcourt)

Sharing is optional, of course, but to get it, you'll need to make sure you've got a Yahoo profile set up. Then click 'Updates', then 'Manage my Updates' to pick share sites within Yahoo. To set up status-sharing from outside services, you'll need to add your login name via the 'Share More' tab. Set-up was fast and easy, especially with the search field that lets you enter a common username to find multiple accounts that share your log-in.

Is it notable? Not really. It's a small tweak that might take some work off the hands of obsessive status-updaters, but given Yahoo CEO Carol Bartz's vow to whip Yahoo's engineering corps into shape, this isn't the kind of 'news' we expect to see going forward.

How to find cheap groceries online

If you want to start buying groceries online, we have five sites for you to try out. Few of them are designed well and a couple require up to five days to actually get your groceries. When it comes to buying groceries online, the experience is far from perfect. But I think you might find value in some of these options.

The wide world of groceries

Amazon

Amazon provides the best grocery experience, flat out. It's the service I use. And it's the only service I can fully recommend.

Amazon's grocery store, while still in beta, is designed well. Finding groceries takes just a few seconds. Adding goods to your shopping cart mimics the familiar Amazon experience. And prices are usually better than at my local supermarket. That said, I did find some better deals at wholesale brick-and-mortar stores, like BJ's and Costco.

Delivery is a major concern for most online grocery shoppers. That's where Amazon really shines. Amazon offers its "Free Super Saver" shipping on most products. You'll get your delivery in five to seven days. You can also get bulk items like paper towels in three to five business days with free shipping. If you want your groceries sooner, you'll be forced to pay for it, but Amazon can accommodate just about any time frame you require.

The Amazon grocery shopping experience is convenient, simple, and affordable. I highly recommend it.

AulSuperStore

The first thing you'll notice when you get to AulSuperStore is how ugly the site is. There's a very basic navigation bar in the left sidebar listing all the different grocery pages, but little else. It reminds me of a late Web 1.0 site.

I was generally impressed with AulSuperStore's inventory of groceries. Almost anything you search for will be on the site. But beware that some products I came across were sold out--something I never saw on Amazon. Prices were competitive, but they didn't quite match Amazon's pricing.

Delivery is the biggest issue facing AulSuperStore. You can't expedite shipping. If you're in Upstate New York, New York City, or New Jersey, you'll get your groceries in one day. But if you're in California, don't expect them for at least four days. Such a rigid delivery system will probably turn some people off.

AulSuperStore, while competitive on prices, isn't competitive on anything else. I don't recommend it if you live outside of New York or New Jersey.

Groceries Express

Groceries Express provides delivery to any of the 48 contiguous U.S. states. But if you live in Detroit, you can have frozen foods delivered to your door.

Unfortunately, that's the only real benefit Groceries Express provides. Like AulSuperStore, it's poorly designed. Finding individual groceries is too difficult. And its search field doesn't make finding products any easier.

When it comes to pricing, Groceries Express is on par with the other grocery services in this roundup, though it won't match Amazon on many products. I was also displeased with the lack of options. For example, Amazon offers a slew of different dog food brands. Groceries Express offers just a handful.

Groceries Express guarantees delivery via FedEx in three days, which isn't so bad. But its less-than-ideal selection turned me off to the service.

MyBrands

MyBrands' vision is to provide you with all the groceries you look for on a daily basis, as well as those that are hard to find. So, if that brand of cereal you enjoyed in Florida isn't available in your area, check out MyBrands to see if it stocks it. Chances are, it will. I was quite pleased with the company's selection of the basics, like ketchup, bread, and household goods. But I was blown away by its selection of hard-to-find products.

MyBrands is designed well. Finding products was made simple with the navigation pane in the left sidebar. And its "Quick Finder" tool helps you find a particular item in seconds.

Generally, prices on MyBrands were in line with Amazon's, but some of the harder-to-find products will run you a bit more. If you want your groceries the next day, MyBrands can accommodate that, which makes it even more valuable to the online shopper looking for some deals and convenience.

I was impressed by MyBrands. It's not as nice as Amazon, but it's close. Consider it a fine alternative to Amazon's grocery store.

ShopFoodEx

Once you get to ShopFoodEx, you'll probably be a little overwhelmed by its homepage. It's cluttered with "aisles," which are an artist's representation of a particular grocery type. They're flanked by real images of product specials. It's just ugly.

You'll find a nice selection of products on ShopFoodEx. From paper towels to condiments and baby products, the site has it all. Browsing through those products is practically impossible though, because the site uses a column view to display items instead of listing them across the page. Once again, its awful design takes away from the experience.

ShopFoodEx offers a price-matching service, which will refund you for the entire cost of buying a cheaper item online from another grocer. So if you find that Amazon's ketchup is cheaper than ShopFoodEx's, you can inform the site's customer service representatives, and they will refund you the total cost of your Amazon order. It's a nice touch that adds some value to the site. But I didn't try it out, so I'm not sure how lenient it is with that offer.

I should note that ShopFoodEx's shipping costs are expensive. You'll be forced to pay $8.95 or $12.95, depending on where you live, for delivery within three to six business days.

ShopFoodEx fails to provide a viable grocery experience. While I like that it matches pricing, its bad design will immediately turn people away.

Yahoo hires former Adobe exec to lead applications group

Yahoo has hired Bryan Lamkin to head up the group that manages some of its highest-profile products and is an essential element of the Yahoo Open Strategy.

Lamkin will take on the role of senior vice president of Yahoo's Applications Products division, which encompasses its e-mail and instant messaging services, photo-hosting site Flickr, as well as Yahoo Answers, Groups, and e-mail and calendar service Zimbra. He will report directly to Executive Vice President of Products and Chief Technology Officer Ari Balogh.

As part of its Yahoo Open Strategy, the company is attempting to better integrate social connections with its online applications.

His role will be a central one at Yahoo in light of a recent reorganization led by CEO Carol Bartz, which unified Yahoo's product and technology groups under Balogh. Bartz said Tuesday she was dissatisfied with the unfocused engineering work at Yahoo and called for a new round of layoffs, in part to make room for new engineering talent.

Lamkin comes to Yahoo with 14 years of experience at Adobe, where he was senior vice president of the Creative Solutions Group. He managed strategy and development for Photoshop, Creative Suite, Dreamweaver, Flash, and Illustrator, according to a Yahoo spokesman. Lamkin retired from Adobe in 2006.

Lamkin replaces Scott Dietzen, who has acted as interim head of Yahoo's applications group since the reorg in February. Dietzen will now work on new product strategy in the group.

In other executive lineup changes, The Wall Street Journal reports that Yahoo's communications chief, Brad Williams, has left the company. Williams had headed the company's PR department since Jill Nash resigned in February.

Titanic clash brewing between Qualcomm, Intel

Handset heavyweight Qualcomm is set to butt heads with Intel as it readies its high-performance Snapdragon chip.

Qualcomm's three-year effort to design its first gigahertz-class processor for smartphones will come to fruition this summer. And if products roll out in the numbers Qualcomm claims, Snapdragon should solidify the San Diego, Calif.-based company's position as the preeminent maker of cell phone chips, while allowing it to challenge Intel's dominance in Netbooks.

Qualcomm vice president Mark Frankel with the Toshiba TG01 (in hand) and Wistron Netbook

Qualcomm VP Mark Frankel with the Toshiba TG01 (in hand) and Wistron Netbook.

(Credit: Brooke Crothers)

I sat down with Mark Frankel, vice president of product management for Qualcomm CDMA Technologies, last week to discuss the prospects for Snapdragon and Intel's increasing presence in small devices.

"From a business perspective and design win perspective, things have only increased since Q4 of last year," Frankel said of Snapdragon.

Toshiba will be the first to bring out a Snapdragon-based smartphone. "Toshiba is this summer. That's the only Snapdragon 'hard' device that's been announced so far. You'll see many more over the course of the year," Frankel said.

The Toshiba TG01 Windows Mobile-based phone was unveiled in February. It uses a 1GHz Snapdragon (aka the Qualcomm QSD8250 chipset), is only 9.9mm thick (versus 12.3mm for the Apple iPhone), runs Windows Mobile 6.1, sports a 4.1-inch WVGA 800x480 touch screen (versus 3.5-inch for the iPhone), and comes with support for 3G HSPA, Wi-Fi, GPS, and assisted-GPS.

(See video below of Qualcomm-developed game running on the Toshiba TG01 and Snapdragon.)

Acer and Asus, among others, are also expected to bring out Snapdragon-based products.

It took a long time for Qualcomm to reach this point. In November 2006, Luis Pineda, Qualcomm's senior vice president of marketing and product management at the time, told ZDNet UK that "chipsets based on Snapdragon should become available towards the end of 2007, with products appearing the following year." That didn't happen, of course.

Nevertheless, Qualcomm--as the leading provider of core silicon in cell phones--has a long history of providing chips for high-profile phones. The T-Mobile G1, which runs Google's Android operating system, is powered by Qualcomm's processor, for example.

One of Snapdragon's purported fortes is its performance. The chip runs at 1GHz, a milestone for the power-frugalARM architecture, which typically yields processors that run at much lower speeds. (U.K.-based ARM licenses a basic chip design to companies including Samsung, Nvidia, Toshiba, and Panasonic, which take the design and modify it for their specific needs.)

Snapdragon boasts an ATI graphics engine, too. In February, Qualcomm acquired Advanced Micro Devices' ATI handheld chip technology, which includes intellectual property for "unified shader architecture" that has been used in Microsoft's Xbox.

Frankel said the ATI graphics engine will improve. "Going forward, you'll see more and more innovation done in-house," he said.

Qualcomm is also going multi-core, an established trend at Intel and AMD for PC and server chips but not for handheld devices because of the power requirements. And even Intel abandoned--though this may change later this year--multi-core in its Netbook Atom line-up because it would make Atom too power hungry.

"It is possible to have multi-core versions just as there are multi-core versions of Intel and AMD processors," Frankel said. "We do have a pretty robust CPU road map. (A dual-core) chip has been in development for some time. And it's well under way. It's sampling this year. You won't see it product this year. You'll see version one of Snapdragon," he said.

The Qualcomm QSD8672 dual-core Snapdragon is expected to reach speeds of 1.5GHz.

So, how is all of this technology going to best the 800-pound chip gorilla, Intel? "There are certainly some very glaring differentiations with Atom...No matter how much the other architecture pounds its drum for power saving, I don't think you're going to see that architecture in handheld devices for a period of time," Frankel said, referring to mainstream smartphones.

(Intel announced in March that it would co-manufacture Atom chips with chip manufacturing giant TSMC, andLG Electronics said in February that it would bring out a smartphone based on the "Moorestown" version of the Atom processor.)

In response to a question about Intel's current line-up of Atom chips for handheld mobile Internet devices, or MIDs, he said: "Atom is a product looking for a home. It was a product not designed with the user in mind but with the socket in mind." (The socket connects the chip to the circuit board.) "Why do you want a MID? I don't think anybody was really able to answer that question."

And Frankel repeated what some analysts have claimed: that Intel needs to control the market segmentation of the lower-profit Atom processor so it doesn't cannibalize its higher-end chips. "Intel wants to encapsulate this because of the ramifications to the other aspects of its business," he said.

What about Netbooks--the space that Intel owns right now? "When we first came out with Snapdragon, there was a lot interest in the Netbook space. The thinking was: I'll take my traditional Netbook Linux OS that I have in desktops and laptops. (But) I think over time, OEMs (device makers) have come to the conclusion: why limit my differentiation to just the hardware componentry?"

Frankel continued, "(Device makers) have been pushing some of the OS vendors to have smaller, faster, lighter more rich platforms. I think that's happening in several different OS areas. Certainly Linux."

Qualcomm's Snapdragon platform may not fare as well in Netbooks, analysts say.

Qualcomm's Snapdragon platform may not fare as well in Netbooks, say analysts

(Credit: Hewlett-Packard)

Analysts, however, are not too sanguine about Qualcomm's prospects for garnering a big share of the Netbook market.

"My opinion is that Netbooks with non-x86 (non-Intel) processors will not be nearly as successful as x86-based Netbooks--regardless of any advantages they have in power consumption or cost," said Tom R. Halfhill, senior analyst at the Microprocessor Report.

The problem is that ARM-based Netbooks run Linux not Windows, Halfhill said.

"Of course, the vast majority of users care nothing about CPU architecture--except when it visibly affects the product they're using. When the operating system is in-your-face visible, as it is with Netbooks, few users stray from their comfort zone. In a mobile computer that's still perceived as a PC, they overwhelmingly prefer Windows over Linux," Halfhill said. There have also been reports that ARM processors face challenges supporting Flash video.

Not surprisingly, Intel agrees.

"We believe the Atom processor family will continue to have a significant performance benefit over ARM-based designs," Intel spokesman Bill Calder said. "And it remains to be seen how a highly fragmented ARM ecosystem and lack of software compatibility will meet consumer expectations for a good Internet experience."

To date, the only announced Snapdragon-based Netbook is a prototype from device maker Wistron.

"We expect Snapdragon-based designs to be as light, as thick as (the Wistron Netbook)--if not more so as the design experience goes on. We expect significantly better battery life than other architectures can achieve," Qualcomm's Frankel said.

So, initially--even by Qualcomm's account--Snapdragon may be a bigger factor in smartphones than Netbooks. "We have quite a few Netbook design wins. But actually in number we have more design wins in the smartphone space--quite a lot of interest in Snapdragon for Windows Mobile. And certainly we have a great relationship with Google for Android-based devices as well."

So, how will this Intel-Qualcomm competition shake out in the next 12 months? Snapdragon may be the chip to beat in smartphones and MIDs, but the jury is out on Netbooks, where Intel is firmly in control--and it's Intel's 

Winners and losers in a tech recession

So how's the recession going for you? We now appear to be in the very eye of the economic storm - but in the technology world there are a few winners as well as losers.
It's been a week of results from the tech giants - Microsoft, Yahoo, Amazon and Apple are among those who've given us updates about their finances. So what have we learned?

Mournful Microsoft

steve ballmerThe biggest noise in software has suffered its first fall in sales since it floated as a public company in 1986.

A quick scan of the results shows revenue falling in most divisions - but it's the core Windows business which has suffered the biggest fall, with revenue down from $4bn to $3.4bn. So Vista has very quickly stopped being the money-spinner that was promised - no wonder Microsoft is keen to create a buzz around Windows 7.

Last October, when I interviewed the chief executive Steve Ballmer in London, he was already gloomy about the prospects for technology spending. Now those fears have been realised - and Microsoft's Chief Financial Officer Chris Liddell seemed almost to revel in the gloom: "We remain more cautious than most," he said. "While we'd all like to hope that the recovery will be short and painless, we unfortunately think it will be slow and difficult."

Upbeat Amazon

By contrast, the online retailer seems incapable of putting a foot wrong right now, except for the odd row over a "cataloging error".

Consumers may have taken fright on the high street - though rather less than some retailers have claimed - but they're still spending freely online, or at least at Amazon. Sales for the quarter rose by 18% compared to a year ago.

The big rise was not in Amazon's old core business - books, music, DVDs - where sales were only up 7%, but in sales of what is classified as "electronics and other general merchandise", which were up 38%.

In other words, Jeff Bezos' mission to become the world's online shopkeeper seems to be proceeding according to plan. The company has also being making much of its electronic book Kindle 2 and its cloud computing initiative - but it's the millions of shoppers buying everything from lawn-mowers to leisurewear who are providing the profits.

Yahoo Still Struggling

But if online retailing seems to be weathering the recession quite well, the online advertising market appears to have stalled. Yahoo's earnings press release was headlined "Company Exceeds Midpoint of Operating Cash Flow Outlook Range" - a classic case of burying some pretty poor news under a piece of gobbledegook.

yahoo2009_getty226.jpgFurther down, you find that search advertising revenue was down 3% and display advertising down 13%. Now, it was only a couple of months ago that internet advertising types were telling me that their industry was going to keep on growing through the recession, as companies sought the better value that the web could offer. While Yahoo has its own particular problems, it's not the only firm finding that those rosy predictions are not being borne out.

Oh, and another embarrassment for Yahoo today withthe closure of Geocities, the free homepage service it paid more than $4bn for at the height of the dot com boom.

Apple Advances

It was Apple which produced the week's most sparkling results, with sales of iPhones and iPods both beating expectations. Even a fall in Mac sales - down 3% - didn't depress the Wall Street analysts, who rushed to upgrade Apple shares. In a home computer market forecast to fall 11.9% in 2009 - its worst ever decline - it looks as though Apple may increase its market share.

I keep expecting the high price of its products to deter cash-strapped consumers - especially now that you can get a netbook for about a third the price of Apple's cheapest laptop. But so far, that hasn't happened.

And with Steve Jobs' stand-in Tim Cook describing netbooks this week as having "cramped keyboards, terrible software, junky hardware, and very small screens", it seems that the company is determined to stick to its premium pricing policy.

So the recession is hitting corporate technology spending and online advertising hard. But a few companies are showing that hard times are the best time to steal a march on your rivals.

In search of audio perfection

Darren Waters | 12:04 UK time, Thursday, 23 April 2009

Comments (36)

Does anyone care about good audio quality anymore? In the age of the MP3 player have we all settled for lower quality audio, compressed sounds, and the artificial edge to ripped music?

Earphones in an earWhen I first started ripping my CDs on to my computer I did so at the default 128kbps quality setting. It wasn't long before I realised that while the music sounded acceptable on my MP3 player, songs sounded pretty "thin" when played through my stereo.

If you are still ripping in MP3 128kbps quality, try playing a song through your hi-fi and then use the original CD. There's a world of difference.

When iTunes first started it was offering songs at 128kbps in AAC format, which many people believe to offer better audio quality than MP3.

Again, it sounded okay on the bundled headphones that came with your iPod but play it through a stereo and the limitations are clear.

These days Apple offers all of its songs in 256kbps AAC format, twice the quality of songs when it launched.

But it is still a "lossy" format. You are not getting the full quality of the CD.

The issue for many of us is that the distinction between our music on the go and the music we listen to at home is blurring. Many of us now have all of our music stored on a computer or server, which is streamed to a hi-fi or speakers.

I've put all of my CDs in storage and have about 7,000 tracks on a server up in the attic which I access via iTunes or a games console.

The problem is that I have some songs recorded at 128Kbps MP3, most at 192Kbps MP3 and many at 192Kbps AAC.

I'm slowly beginning to rip my CDs once more - this time in a lossless format. There are quite a few to choose from, among them Apple Lossless, Free Lossless Audio Codec, Audio Lossless Coding and Windows Media Lossless.

The downside is that the better the bit rate of the encoding, the more storage space is requured for the track and in the case of lossless formats.

As I want to play these songs on the go I have to choose Apple Lossless, because my iPhone supports this format.

For those of us pursuing the lossless route the problem is the quality of the headphones that come bundled with our MP3 players, which tend to have very limited frequency response and so can't take full advantage of the extra audio quality.

There is a good range of more expensive earphones out there from companies such as Bose, Shure and Etymotic. All which significantly improve the listening experience.

The US firm Etymotic has done a deal with small British firm ACS to take this one stage further - providing custom sleeves that fit your ears alone.

I've had the procedure done myself, which you can watch in the video below. It's a painless process, pretty quick and quite interesting, if you've ever wanted to know what the inside of your ears look like.


A pair of Etymotic HF2 earphones bought from Apple comes with a voucher. You can use that to get a "cast" of your ears at an approved audiologist.

You will then be sent a pair of custom sleeves which fit on to the end of the HF2 earphones. ACS also makes a range of custom sleeves which fit on to other manufacturers' earphones.

So why do this? The HF2 earphones certainly offer much more sophisticated audio quality than the earphones that come bundled free with MP3 players. And the custom sleeves offer a better fit for your ear and noise isolation. The advantage here is that you don't need to turn up your music to hear it better because it is not being diluted by external sound.

Custom sleeves on a decent set of earphones is a couple of stages removed from true earphone nirvana, however. If you are one of the jet set then you could invest in a pair ofcustom monitors. These are sleeves with the audio drivers built-in and used by rock musicians and Formula One drivers. However, they can cost up to £500, so are not exactly within reach of the mainstream consumer.

I was chatting to Michael Shaver from Etymotic on Wednesday and he said teenagers had become used to cranking up the bass and volume on their MP3 players to compensate for the external noise of the street and the limitations of their earphones.

Aside from being bad for your hearing, this is clearly not the best way to get the most out of your digital audio.

The wider problem, however, is that a whole generation of music lovers have become accustomed to the poorer audio quality of MP3 encoded at a low bit rate.

Professor Jonathan Berger, from Stanford University, has been testing the listening preferences of students, exposing them to MP3 encoded music and tracks encoded at a higher quality.

He has been doing this for a number of years and found with each new influx of students, more and more them prefer music encoded at the lower MP3 encoding rate.

His explanation: music listeners have become accustomed to the digitised "sizzle" of MP3 compression.

So if you are of the generation that has been brought up with the iPod, you might want to save yourself some disk space and the extra money required to buy better earphones, or custom sleeves, and stick with the bog standard MP3 encoding.

A Budget for broadband?

Rory Cellan-Jones | 14:54 UK time, Wednesday, 22 April 2009

Comments (18)

Earlier this week I wrote that we were still no clearer about who would pay to bring superfast broadband to every corner of the UK. But after today's Budget we are perhaps a little more clear about the way the government plans to get bog-standard broadband to places that don't have it now.

The chancellor put his weight behind the proposals in Lord Carter's interim Digital Britain report for a Universal Service Obligation for broadband. He even suggested a speed and who would pay for it. The answers? 2Mbps (not "up to" I note) and you, the BBC licence fee payer. But relax, he's worked out that there's enough money swilling around in the pot set aside to help with digital switchover.

£803m was ring-fenced from the licence fee to help people who might struggle to afford new equipment as they were obliged to switch to digital television. The National Audit Office recently calculated that as much as £250m of that might not be spent. All sorts of people were looking at that money and licking their lips, but it looks as though it will now be transformed into the Broadband Switchover Fund.

But there are still a few questions to be answered. The chancellor said in his speech that the aim was to reach "virtually" everyone by 2012. Right now, depending on whose figures you believe, just 1% of the country - or around 250,000 homes - cannot get broadband access. So who will still be left out after 2012?

Then there is that 2Mbps - will that be enough to count as broadband by 2012 when around half the country will have access to 40Mbps or more?

And finally - is £250m really enough? I suppose that depends on what kind of technology is employed. A friend who knows about these things told me the other day that covering the country with Wimax masts - which should supply 2Mbps - would only cost £750m, and you'd think there would be enough of a commercial market in Wimax to cover the shortfall.

In any case, the government says that any extra cost could be met through "additional funding mechanisms", whatever they may be.

In short, it does look as though we've taken a significant step towards universal broadband coverage. Now all we need to do is sort out who will pay for the next generation network the government says is even more vital for our economic future.